Terms of Use
This document is an electronic record in terms of the
Information Technology Act, 2000, and rules thereunder as applicable, and the
amended provisions pertaining to electronic records in various statutes as
amended by the Information Technology Act, 2000. This electronic record is
generated by a computer system and does not require any physical or digital
signatures. This document is published in accordance with the provisions of Rule
3(1) of the Information Technology (Intermediaries guidelines) Rules, 2011,
which require publishing the rules and regulations, privacy policy, and Terms of
Use for access or usage of the www.bookmarkapp.co website and/or
Bookmark mobile application. The domain name www.bookmarkapp.co (hereinafter referred
to as the "Website") and the mobile application Bookmark (hereinafter
referred to as the "Application") are owned by Bookmark, a company
incorporated under the Companies Act, 2013 (hereinafter referred to as
"Bookmark").
By accessing or using the Website/Application,
the Bookmark Service, or any other applications (including mobile applications)
made available by Bookmark (together, the "Service"), however
accessed, you agree to be bound by these terms of use ("Terms of
Use"). The Service is owned and controlled by Bookmark. You are suggested
to go through these terms before using Bookmark. These Terms of Use affect your
legal rights and obligations. If you do not agree to be bound by all of these
Terms of Use, do not access or use the Service.
For the purpose of
these Terms of Use, wherever the context so requires, "You,"
"Your," or "User" and variants thereof shall mean any
natural or legal person who has agreed to become a user of the Service by
providing Registration Data while registering on the Service using a computer
system. The term "We," "Us," "Our," and variants
thereof shall mean Bookmark.
ACCESSING, BROWSING, OR OTHERWISE USING
THE SITE INDICATES YOUR AGREEMENT TO ALL THE TERMS AND CONDITIONS UNDER THESE
TERMS OF USE, SO PLEASE READ THE TERMS OF USE CAREFULLY BEFORE PROCEEDING. By
impliedly or expressly accepting these Terms of Use, you also accept and agree
to be bound by Bookmark policies (including but not limited to Privacy Policy
available on Privacy Policy as amended from time to time (together referred to
as "Bookmark Policies").
We reserve the right, at Our sole
discretion, to change, modify, add or remove portions of these Terms of Use, at
any time without any prior written notice to You. It is Your responsibility to
review these Terms of Use periodically for updates/changes. Your continued use
of the Service following the posting of changes will mean that You accept and
agree to the revisions. As long as You comply with these Terms of Use, We grant
You a personal, non-exclusive, non-transferable, limited privilege to enter and
use the Service.
BASIC TERMS:
1. You must
be at least 18 years old and of firm competence to contract to use the
Service.
2. You are responsible for ensuring that in Your use of the
Service, Your action or omission is not contrary to any law for the time being
in force. You are not allowed to post violent, discriminatory, plagiarized,
promotional, unlawful, infringing, trolling, hateful Content via the Service.
For the purposes of clarity, Content refers to any data, text, information,
usernames, works of authorship, links, and other content or materials, including
information that the User posts and/or uploads onto the service, such as but not
limited to the write-ups, photographs, graphics, videos, and any other
information formats that may become shareable via the Service from time to time
(collectively “Content”). You specifically undertake not to host, display,
upload, modify, publish, transmit, update or share any information that
–
a. belongs to another person and to which the user does not have
any right;
b. is grossly harmful, harassing, blasphemous, defamatory,
obscene, pornographic, paedophilic, libellous, invasive of another’s privacy,
hateful, or racially, ethnically objectionable, disparaging, relating to or
encouraging money laundering or gambling, or otherwise unlawful in any manner
whatever;
c. harms minors in any way;
d. infringes any patent,
trademark, copyright, or other proprietary rights;
e. violates any law for
the time being in force;
f. deceives or misleads the addressee about the
origin of such messages or communicates any information which is grossly
offensive or menacing in nature;
g. impersonate another person;
h.
contains software viruses or any other computer code, files or programs designed
to interrupt, destroy, or limit the functionality of any computer
resource;
i. threatens the unity, integrity, defense, security, or
sovereignty of India, friendly relations with foreign states, or public order or
causes incitement to the commission of any cognizable offense or prevents the
investigation of any offense or is insulting any other nation.
3.
Breach of these Terms of Use on Your part would lead to a removal of any and all
of Your Content and revoke Your posting rights. Repeated breach will lead to a
permanent account ban, and You may not be permitted to access the Service ever
again.
4. You are responsible for any activity that occurs through
Your account, and You agree You will not sell, transfer, license, or assign Your
account, followers, username, or any account rights. With the exception of
people or businesses that are expressly authorized to create accounts on behalf
of their employers or clients, Bookmark prohibits the creation of and You agree
that You will not create an account for anyone other than Yourself. You also
represent that all information You provide or provided to Bookmark upon
registration (“Registration Data”) and at all other times will be true,
accurate, current, and complete, and You agree to update Your information as
necessary to maintain its truth and accuracy.
5. When You use the
Service or other data, information, or communication to Us, You agree and
understand that You are communicating with Us through electronic records, and
You consent to receive communications via electronic records from Us
periodically and as and when required. We may communicate with You by email or
by such other mode of communication, electronic or otherwise.
6. You
agree that You will not solicit, collect or use the login credentials of other
Bookmark Users. You must take responsibility for keeping Your username and
password safe and secure.
7. You must not post private or
confidential information via the Service, including, without limitation, Your or
any other person’s credit card information, social security or alternate
national identity numbers, non-public phone numbers, or non-public email
addresses. You are requested to maintain discretion before adding users on other
social networking platforms or sharing phone numbers. Bookmark shall not be
responsible for any harassment the User suffers from other users on the Service
or any other platform(s). Please approach the support of those platforms and use
the block feature on Bookmark to disable them from interacting with You. You are
responsible for any post related to self-harm that You post on the Service.
Bookmark is not liable for any injury or damage that occur either before,
during, or after Your use of the Service.
8. You may not use the
Service for any illegal or unauthorized purpose. You agree to comply with all
laws, rules, and regulations applicable to Your use of the Service and Your
Content, including but not limited to copyright laws.
9. You are
solely responsible for Your conduct and Content that You post on
Bookmark.
10. You must not change, modify, adapt or alter the Service
or change, modify or alter another website so as to falsely imply that it is
associated with the Service or not modify or alter the Service or modify another
website so as to falsely imply that it is associated with
Bookmark.
11. You must not interfere or disrupt the Service or
servers/networks connected to the Service, including by transmitting worms,
viruses, spyware, and malware or any other code that is destructive or
disruptive in nature. Interfering with the display of any Bookmark’s page in a
User’s browser or device is illegal.
12. You shall not create
accounts on Bookmark using unauthorized means, including but not limited to, by
using an automated device, script, bot, spider, crawler, or scraper is not
allowed.
13. Bookmark reserves the right to distribute Your Content
posted on Bookmark through its social media handles, with due credits to the
User.
14. You must not attempt to restrict another user from using or
enjoying the Service, and You must not encourage or facilitate violations of
these Terms of Use or any other Bookmark Policies.
15. Violation of
these Terms of Use may, in Bookmark’s sole discretion, result in the termination
of Your Bookmark account. We are not responsible for any Content that is posted
on Bookmark. If You violate the Terms of Use, or create risk/possible legal
exposure for Bookmark, we can stop providing all or part of the Service to
You.
TERMS FOR BOOKMARK PLUS:
In addition
to the aforementioned terms, the following provisions are applicable with
respect to Users who have purchased or upgraded to the Bookmark Plus
Subscription.
1. Plus Subscription is
Non-refundable & Non-transferable
Users upgrading
to Bookmark Premium through either Android or iOS or booking a unique hashtag
will not be able to get the amount refunded once the payment is made. The
subscription won’t be transferred to any other user once purchased. If the
subscription fails to go through despite the payment being made and received by
our payment partners Google, iTunes, or Razorpay, we might make an exception.
Write to hi@bookmarkapp.co in case you have
issues with your payments or show immediate remorse within 6 hours of
purchase.
2. Google Play Premium
Purchase
A purchase once applied to your Google Play
account will automatically renew unless canceled within 24-hours before the end
of the current period. You can cancel anytime with your Google Play account
settings. Any unused portion of a free trial will be forfeited if you purchase a
subscription.
3. iTunes Premium
Purchase
A purchase once applied to your iTunes
account will automatically renew unless canceled within 24-hours before the end
of the current period. You can cancel anytime with your iTunes account settings.
Any unused portion of a free trial will be forfeited if you purchase a
subscription.
4. Book, E-books & Booklet
purchase
Physical books offer a standard 10% royalty
from sales. Most of the cost of the book goes towards printing, binding, and
delivery across India, which is included in the cost. E-books are designed as a
premium feature and work like paid stories. They offer the same royalty slabs as
paid stories: 30% for non-premium users and 80% for the premium user. We use
Razorpay for the payments, and once the payment is made, we don’t refund the
amount. If you choose not to receive the product, the amount will be forfeited.
In case of any doubts or issues, please write to us at hi@bookmarkapp.co
5.
GST Policy
The Users upgrading to
Bookmark Premium will have their payments include the GST in it. No separate GST
will be billed to the user. The users upgrading to the wallet will not have GST
included in their wallet amount. The GST will be paid by Bookmark on behalf of
the user, and Bookmark will recover the GST from the user in the future
peer-to-peer payments within the app by charging a standard levy of 20% fees
(where 18% goes towards GST, and 2% is towards Razorpay service
fee).
GENERAL TERMS:
1. Bookmark
reserves the right to alter or terminate the Service or your access to the
Service for any reason, without notice, at any time, and without any liability
to you. You can deactivate your Bookmark account at your discretion. If we
terminate your access to the Service or you delete your account, your Content,
including work, comments, likes, friendships, and all other data, will not be
accessible to anyone (e.g., Users will not be able to navigate to your username
and view your work). However, we may archive certain information, including
Personal Information, and retain it as we may be required to do in order to
fulfill our legal obligations.
2. Bookmark reserves the right, in our
sole discretion, to change these Terms of Use (“Updated Terms”) from time to
time. We may notify you before the Updated Terms become effective. You should
review these updated Terms of Use prior to using Bookmark. The Updated Terms
will take effect from the time they are updated or from sometime later as
mentioned in the update. These Terms of Use will govern any disputes arising
prior to the effective date of the Updated Terms. Bookmark reserves the right to
deny access to the Service to any User for any reason at any time. We may
remove, edit, and/or monitor content or accounts we believe violate these Terms
of Use.
3. Bookmark reserves the right to force forfeiture of any
username, profile, or account for any reason at any time.
4. Bookmark
is not responsible or liable for the conduct of any of its Users, be it online
or offline. You will be responsible for your interactions with other Bookmark
users on or off the Service. We reserve the right but we are not obliged to
monitor or get involved in disputes between you and other users. A User should
use their common sense and best judgment while interacting with other Bookmark
users.
5. Your business dealings with third parties found on Bookmark
are solely between you and the third parties.
6. You take
responsibility for any and all data charges that incur on using
Bookmark.
7. We prohibit crawling, scraping, caching, or otherwise
accessing any Content on the Service via automated means, including but not
limited to user profiles and photos (except as may be the result of standard
search engine protocols or technologies used by a search engine with Bookmark’s
express written consent).
8. You further undertake to submit to the
jurisdiction of courts in Bengaluru for any action arising from the breach of
these Terms of Use, other Bookmark Policies, violation of the IT Act and/or
other laws, pursuant to your usage or access of the
Service.
RIGHTS:
1. Bookmark does not
claim ownership of any Content that a User posts on the Service. Instead, you
hereby grant to Bookmark a non-exclusive, fully paid and royalty-free,
transferable, sub-licensable, worldwide license to use the Content that you post
on or through the Service, subject to the Service’s Privacy Policy, available at
Terms of Service.
2. You agree that: (i) you own the Content
posted by you on Bookmark or otherwise have the right to grant the
right/licenses for it as set forth in these Terms of Use; (ii) your Content must
not infringe on the rights of other Users, including, without limiting to
privacy and publicity rights, copyrights/trademark, and/or other intellectual
property rights.
3. Bookmark has content that is owned by Bookmark
(“Bookmark Content”) and is protected by copyright, trademark, patent, and other
relevant laws. You will not modify, remove or conceal any copyright, trademark,
service mark, or any other proprietary rights notice that accompanies Bookmark
Content. You will not reproduce, modify, adapt, prepare derivative works based
on, display, distribute, publish, transmit, sell, license, or otherwise exploit
the Bookmark Content.
4. Bookmark’s name and logo are trademarks of
Bookmark and must not be copied or used, in whole or in part, without our prior
written permission. In addition, custom graphics, all page headers, button
icons, and scripts are service marks, trademarks, and/or trade dress of Bookmark
and must not be copied or used, in whole or in part, without prior written
permission from Bookmark.
5. The Service may be interrupted for
upgrades or scheduled maintenance, for emergency repairs, or due to the failure
of telecommunications links and/or equipment. Bookmark reserves the right to
remove your Content from the Service without any reason, without any prior
notice to you. Content removed from Bookmark may be stored by us but may not be
accessed by you without a valid court order. Bookmark encourages you to maintain
your own backup of your Content. We are not a backup service, and you will not
rely on us for the purpose of Content backup or storage. We will not be liable
for suspension, modification, or discontinuation of Service, or any loss of
Content. You also acknowledge the fact that the Internet may be subject to
security breaches and that the submission of Content or other information may
not be secure.
6. You agree that we are not responsible for and do
not endorse any Content posted on Bookmark. Bookmark does not have any
obligation to monitor, prescreen, edit, or remove any Content. If your Content
violates these Terms of Use, you may bear legal responsibility for it. By
accepting these Terms of Use and using Bookmark, you agree to indemnify, save,
and hold us, the company, its affiliates, contractors, employees, officers,
directors, agents, and its third-party suppliers, licensors, and partners
harmless from any and all claims, losses, damages, and liabilities, costs and
expenses, including, without limitation, legal fees and expenses, arising out of
or related to your use or misuse of the Services or of Bookmark, any violation
by you of these Terms of Use, or any breach of the representations, warranties,
and covenants made by you herein. We reserve the right, at your expense, to
assume the exclusive defense and control of any matter for which you are
required to indemnify us, the Company, including rights to settle, and you agree
to cooperate with our defense and settlement of these claims. We will use
reasonable efforts to notify you of any claim, action, or proceeding brought by
a third party that is subject to the foregoing indemnification upon becoming
aware of it. This paragraph shall survive termination of your acceptance of
these Terms of Use.
7. All Content posted by the Users will be
non-confidential and non-proprietary. We will not be liable for any use or
disclosure of any Content that you provide.
REPORTING
COPYRIGHTS/IP INFRINGEMENTS:
1. You can report posts to
protect your intellectual property rights.
2. If you are caught in
the act of infringing on others' Content, we will disable your
account.
DISCLAIMER OF WARRANTIES:
The
Service, including, without limitation, Bookmark Content, is provided on an “as
is,” “as available,” and “with all faults” basis. To the fullest extent
permissible by law, neither Bookmark nor any of their employees, managers,
officers, or agents (collectively, the “Bookmark Parties”) make any
representations or warranties or endorsements of any kind whatsoever, express or
implied, as to: (a) the Service; (b) the Bookmark Content; (c) User Content; or
(d) security associated with the transmission of information to Bookmark or via
the Service.
In addition, the Bookmark Parties hereby disclaim all
warranties, express or implied, including, but not limited to, the warranties of
merchantability, fitness for a particular purpose, non-infringement, title,
custom, trade, quiet enjoyment, system integration, and freedom from computer
viruses. The Bookmark Parties do not represent or warrant that the Service will
be error-free or uninterrupted; that defects will be corrected; or that the
Service or the server that makes the Service available is free from any harmful
components, including, without limitation, viruses.
The Bookmark
Parties do not make any representations or warranties that the information
(including any instructions) on the Service is accurate, complete, or useful.
You acknowledge that your use of the Service is at your sole risk. Bookmark
Parties do not warrant that your use of the Service is lawful in any particular
jurisdiction, and the Bookmark Parties specifically disclaim such
warranties.
Some jurisdictions limit or do not allow the disclaimer
of implied or other warranties, so the above disclaimer may not apply to you to
the extent such jurisdiction’s law is applicable to you and these Terms of
Use.
By accessing or using the Service, you represent and warrant
that your activities are lawful in every jurisdiction where you access or use
the Service. Bookmark Parties do not endorse content and specifically disclaim
any responsibility or liability to any person or entity for any loss, damage
(whether actual, consequential, punitive, or otherwise), injury, claim,
liability, or other cause of any kind or character based upon or resulting from
any content.
LIABILITY LIMITATIONS &
WAIVER:
Under no circumstances will Bookmark Parties be
liable to you for any loss or damages of any kind (including, without
limitation, for any direct, indirect, economic, exemplary, special, punitive,
incidental, or consequential losses or damages) that are directly or indirectly
related to: (a) Service; (b) Bookmark Content; (c) User Content; (d) your use
of, inability to use, or the performance of the Service; (e) any action taken in
connection with an investigation by Bookmark Parties or law enforcement
authorities regarding your or any other party’s use of the Service; (f) any
action taken in connection with copyright or other intellectual property owners;
(g) any errors or omissions in the Service’s operation; or (h) any damage to any
user’s computer, mobile device, or other equipment or technology, including,
without limitation, damage from any security breach or from any viruses, bugs,
tampering, fraud, error, omission, interruption, defect, delay in operation or
transmission, computer line or network failure, or any other technical or other
malfunction, including, without limitation, damages for lost profits, loss of
goodwill, loss of data, work stoppage, accuracy of results, or computer failure
or malfunction, even if foreseeable or even if Bookmark Parties have been
advised of or should have known of the possibility of such damages, whether in
an action of contract, negligence, strict liability, or tort (including, without
limitation, whether caused in whole or in part by negligence, acts of God,
telecommunications failure, or theft or destruction of the
Service).
In no event will Bookmark Parties be liable to you or
anyone else for loss, damage, or injury, including, without limitation, death or
personal injury. Some states do not allow the exclusion or limitation of
incidental or consequential damages, so the above limitation or exclusion may
not apply to you. You agree that in the event you incur any damages, losses, or
injuries that arise out of Bookmark’s acts or omissions, the damages, if any,
caused to you are not irreparable or sufficient to entitle you to an injunction
preventing any exploitation of any website, service, property, product, or other
content owned or controlled by the Bookmark Parties, and you will have no rights
to enjoin or restrain the development, production, distribution, advertising,
exhibition, or exploitation of any website, property, product, service, or other
content owned or controlled by Bookmark Parties.
Bookmark is not
responsible for the actions, content, information, or data of third parties, and
you release us, our directors, officers, employees, and agents from any claims
and damages, known and unknown, arising out of or in any way connected with any
claim you have against any such third
parties.
GRIEVANCES:
If you wish to
register a complaint regarding X, you may do so by sending an email to hi@bookmarkapp.co and your email
will be acknowledged by a system-generated response, or via an individual manual
email to the extent possible, within 24 hours of us having received it. You will
be kept informed of the progress we make in redressing your complaint and/or the
reasons for delay, if any, in such redressal.
Email ID: hi@bookmarkapp.co